Client Portal & Requests
Let clients submit requests, upload photos, view estimates and invoices, and contact your team.
Office-X brings your people, payroll, clients, and daily operations together in one secure workspace.
Office-X helps you manage employees across multiple states with one subscription. Handle IP-verified attendance, overtime, approvals, client requests, estimates, e-signatures, bookings, invoices, field work, and team projects from one connected platform, even when clients call outside office hours.
Everything your operation needs, in one place
From employees, attendance and payroll to clients, invoices, field work and projects, every module works from the same record so information moves through your operation without duplicate entry.
Most teams don’t lose time doing the work. They lose it moving the same information between tools that were never built to work together.
Hours get entered manually, and overtime, night shifts, and rest-day work are easy to miss or calculate wrong.
Requests can get stuck when the right person is unavailable. See who needs to approve, what is pending, and what is holding it up.
Estimates, contracts, appointments, and calls are scattered across different places. Keep them together and manage everything from one place.
A single check-in moves through the entire process without anyone retyping it. Every step is recorded, so you always know what happened and who handled it.
See how OT hours are categorized →Office-X gives you 20 overtime earning categories, so you can enable the ones that fit your business. You can also set work locations and overtime categories at the employee level, making it easy to manage multi-state employees. Attendance works as a clear timesheet, tracking regular, night, overtime, rest-day, and holiday hours separately. Whether your overtime rules are fixed, stackable, or both, you can configure them to match the way your business works.
Multipliers shown are examples. Each employee can have their own rates and enabled earning categories, based on your company defaults. So two people with the same hours can still be paid according to their own settings.
Office-X checks the network before allowing employees to check in or out. If the network is not approved, the check-in is blocked.
Office-X automatically separates regular, night, overtime, rest-day, and holiday hours based on your work rules.
Choose how extra work is handled. Rest-day and holiday work can be paid as overtime, given as time off, or both.
Attendance changes always need approval. If something is wrong, a new correction is created instead of deleting the original entry. It stays pending until approved, and employees cannot approve their own changes.
Use your attendance data anywhere. Export attendance with separate hours for regular, night, overtime, rest-day, and holiday work. Break hours are included too, so you can easily use the file with another payroll system.
IP restriction applies to attendance check-in and check-out, using one exact address per branch. It is deliberately fail-closed: if the address isn’t on your active list, the check-in is refused.
Set different approval flows for each team, department, designation, gender, or individual employee, so every request automatically goes to the right people for approval.
All approval steps completed. Leave request approved.
Change an approver or update your approval rules, and requests already in progress automatically follow the new approval path from the next step.
No flow matches the person at all? It still lands as pending on the admin's desk with a real audit entry rather than vanishing.
Create approval flows based on your team structure. When people or roles change, Office-X automatically keeps the approval process up to date.
Create different approval flows for your teams, departments, roles, or individuals, and add exceptions whenever needed. From simple to complex processes, Office-X gives you the flexibility to build the flow your business needs.
A real voice agent on your business phone that checks your team’s availability, talks to callers, and adds bookings directly to the same calendar your staff use.
Every call is logged whether or not it books — outcome, duration, caller, the linked booking, and the full transcript.
Built to handle the everyday booking tasks your team usually manages.
Explains the services you offer and only mentions the ones you choose to make available.
Checks your live calendar and tells callers which appointment times are actually available.
Books the appointment directly into your calendar once the caller chooses an available time.
Finds a caller's existing appointment so they can quickly check their booking details.
Cancels bookings according to your cancellation policy and sends the client a confirmation.
Connect your provider account, choose a phone number, and Office-X sets up the voice agent and its tools for you. Enable AI calling only for the services you choose. Anything you leave off is never offered by the agent.
Capture requests, schedule assessments, send estimates, get agreements signed, and let clients book appointments, without making them create an Office-X account, also invoice completed visits and collect payment. Keep every client interaction connected and easy to track.
Let clients submit requests, upload photos, view estimates and invoices, and contact your team.
Send pricing options, collect approvals and signatures, and keep the full activity history.
Manage on-site or in-house bookings via shareable links, your website, or AI phone agent. Set Field Work tasks for your team and track their progress.
Invoice estimates or completed visits and accept Stripe, PayPal, or manually recorded payments.
See what a client owes, their next visit, and every email and text sent to them on one record.
Save your services once and build signable templates and take signatures from multiple parties in order.
A client sends a request for a service. You send a staff member to assess the work, then create and send an estimate for the client to review and sign. Once the estimate is approved, you schedule the job. After the job is completed, you create an invoice and collect the payment.
Schedule jobs as one-time or recurring and assign them to the right team or staff member. Add checklists or visit instructions so the team knows exactly what needs to be done at each visit. Track recurring visits, task progress, time, expenses, and completed work from one place. When a visit or the full job is completed, create invoices based on each visit or a fixed price.
Keep track of what your company owns and who has it, what happened and who handled it, and what your team needs and who is helping. Every record keeps its history, so nothing gets lost or overlooked.
Keep equipment, access cards, and other company assets assigned to the right people. See what's in use, overdue, in repair, or retired without losing the record of who had it before.
Record what happened, who took responsibility, and how the issue was handled from start to finish. Give managers the context they need to follow up without relying on messages, spreadsheets, or memory.
Give employees a simple way to report workplace problems and requests, while your team can track, handle, and resolve them from one place. Keep every request moving until it’s resolved, so nothing gets missed.
Manage backlogs, sprints, deadlines, and releases in one place. Office-X includes work schedules, holidays, and approved leave when calculating how much work your team can take on.
Run accurate payroll using approved attendance, leave, holidays, overtime, deductions and tax settings. Generate auditable paystubs and reports on time. Currently, Office-X supports payroll in Bangladesh. USA, Canada, Middle East and other regional payroll systems are coming soon.
Illustrative figures. Office-X uses the tax rules active in your tax-rate calendar when each payroll is processed.
Office-X automatically breaks down salary, overtime, leave, bonuses, deductions, tax, and other pay details, while YTD totals show exactly how much each employee has been paid so far this year.
Office-X automatically calculates and deducts the applicable tax from each employee's pay based on your country's requirements, so you can run payroll without calculating tax manually.
Office-X keeps year-to-date totals aligned with your country's fiscal and tax year, so you can track earnings, deductions, and tax throughout the year and generate tax statements when needed. Less manual work, easier accounting.
Review the full payroll before it is finalized. Approve each employee's pay individually, adjust any details, and make changes before submission. Payroll automatically recalculates the final amount whenever you make an adjustment.
Use Office-X for attendance, work hours and leave today. When payroll for your region is available, you can use it with the same setup.
From managing employees and attendance to handling expenses, purchases and performance, Office-X brings the everyday work of your business together in one place.
Add a new hire once. Their details, leave, benefits and login are set up in the same flow, so HR never types the same thing twice.
Employees rate themselves first. Managers then review those scores and set the final result. Every review uses the same criteria, so pay and promotion decisions are easy to explain.
Staff check in and out from the office networks you allow. Office-X keeps track of worked hours, breaks and night shifts, then puts every extra hour into the right overtime group before payroll runs.
Employees ask for a full day or just a few hours, and see how much leave they have left before they send it. Once approved, balances and payroll deductions update on their own.
Set the hours you expect for each day of the week. Attendance and payroll both read that schedule, so extra hours and short hours are easy to spot.
Plan one-time jobs or recurring service visits, assign employees or teams, and keep every instruction, checklist, time entry and expense with the work. Office-X checks scheduling conflicts and shows completed visits that are ready to invoice.
Requires the CRM add-on. Start from an accepted estimate or create a task directly.
Staff send an expense with the receipt and the right category. It goes straight to the approver, and every decision and note stays on the record.
Record expenses after the money is spent, whether it is a job cost or a general business expense. Add the amount, category, date and receipt, connect it to a visit when needed, and track whether an employee still needs to be reimbursed.
Staff send the destination, dates, reason and expected cost before they travel. Travel cost and hotel cost stay separate, so approvers see exactly where the money goes.
Staff request equipment or supplies with the expected cost, a priority and any quotes. Everyone can see how far the request has reached.
Set up departments, teams, permissions, leave types and approval steps in one place. The rest of Office-X follows those settings.
Add your holidays once, as a single day or a date range. Everyone sees the same calendar, and attendance, leave and payroll all read from it.
Connect your own mail server once, and Office-X sends from your company address. You can also redesign the emails clients see, like estimates, agreements and booking confirmations, using a drag and drop editor.
And everything else you need
Every important action is recorded automatically, showing who did it, when it happened, and the device details behind it. Review and filter your activity history in your own timezone, with records kept for as long as your account is active.
Once an action is recorded, it cannot be edited or deleted. The original record stays exactly as it was, so you always have a reliable history of what happened.
Every important action is recorded automatically and cannot be edited or deleted. See who did what, when it happened, and keep a reliable history of activity.
Owner accounts require two-factor authentication at every sign-in. Security settings also require email verification before they can be changed.
Sensitive information such as bank details, SMTP passwords, integration keys, and agreement access codes is protected with AES-256-GCM encryption.
Send every automated email through your own SMTP, tested before you save it. Or use ours from minute one and switch when you are ready.
Whether you advise businesses, manage multiple companies, implement HR systems, or operate across multiple locations, Office-X gives you a platform you can build your own service around.
Bring your outlets onto Office-X and run your day-to-day operations from one platform. When your outlets use Office-X, you can earn a share of the subscription revenue based on your partnership terms.
Bring your clients onto Office-X for payroll automation and day-to-day business operations. You can also share industry ideas and feedback with our team and build a partnership around the clients you bring to Office-X.
Get a dedicated partner manager, priority support, and hands-on guidance throughout your first client migrations. Our team helps with setup, configuration, and the early stages of getting your clients up and running.
Moving from spreadsheets, another HR system, or paper files? Talk to us before you get started. Our team will help set up your workspace and move your existing data into Office-X — free of charge.

HR Manager, RILTZ Holdings
“Before Office-X, attendance, leave, and overtime were handled across spreadsheets and messages. Now our team can manage everything in one place, and managers can approve requests without chasing people”

Operations Director, VIMZ
“The AI Phone Booking is a must-have feature for us. It helps us handle customer calls and bookings automatically, even outside business hours. It saves time, reduces missed opportunities, and makes our business feel available 24/7.”

Sales & Marketing Director, DILZ
“Office-X CRM helped us automate our day-to-day customer management. From managing clients and estimates to e-signatures and bookings, everything stays organized in one place. It saves time, reduces manual follow-ups, and makes the whole process much smoother.”

HR Manager, DFSENDER
“Payroll used to take hours of checking every month. Office-X gives us a clear record of attendance, overtime, additions, and deductions, so we can review payroll with much more confidence.”
Basic includes the core workforce and operations tools. Advance adds Asset Tracking, Incident Reports and the Employee Support Desk. Payroll, CRM and Tasks are optional Advance add-ons.
Basic plan for small businesses to manage employees, performance, attendance, work shifts, leaves, approvals and more efficiently.
Everything in Basic, plus asset tracking, incident report, expense & support. Payroll, CRM, Task & Projects management can be added on top.
Employees can have profiles, records, and appear in reports without needing their own login seat.
Unassign it and hand it straight to their replacement. Every historical record stays put.
Payment failed? No worries. Update your payment method and keep your account running.
Start with Advance, then add Payroll, CRM, Task Management or Projects
whenever you need them. Each add-on is billed separately.
Simplify Bangladesh payroll with automated salary, overtime, premium, allowance, deduction and tax calculations, all powered by attendance and leave data with accurate monthly records.
Manage customers, vendors, products, services, documents, requests, estimates, agreements, e-sign, self-service client hub, web & AI phone booking, confirmations, and cancellations in one place.
Schedule one-off or recurring jobs, assign employees or teams, prevent booking conflicts, and track checklists, time, expenses, billing, reminders, progress, and complete activity history with ease.
Run Scrum or Kanban projects with boards, backlogs, sprints, schedules, releases, work items, time logs, custom workflows, permissions, notifications, and insights that keep delivery clearly on track.
You do not need to change your plan. Just add the feature you need from your billing page and make it available to your team.
Office-X is built for growing businesses that want to manage their people, payroll, clients, and daily operations in one place.
It works especially well for agencies, clinics, retail and service teams, factories and shift-based businesses, franchises, and multi-company groups. If you're using multiple tools to manage attendance, leave, payroll, clients, quotes, contracts, or appointments, Office-X brings everything together in one workspace.
You pay per seat for your plan.
A seat means one person who can log in and use Office-X. Your base subscription is calculated by the number of seats on your plan. The features included in your plan are available to those seats.
Choose the plan that fits your business.
Basic includes the core workforce and operations tools. Advance includes everything in Basic, plus Asset Tracking, Incident Reports, and the Employee Support Desk.
Some features are available as optional add-ons.
Payroll, CRM, and Tasks are not included in the Advance plan. Advance users can purchase these features separately as add-ons, so you only pay for the additional features your business needs.
Your first seat is created automatically.
When you register your company, one seat is automatically created for the person setting up the account.
Start with a 30-day free trial.
Nothing is charged during your trial. Billing starts after the trial ends.
You only pay for the time you use.
After your trial, partial billing periods are prorated, meaning you pay only for the days you actually use. The same principle applies when applicable to seats or add-ons added during an existing billing period.
Example: If your plan costs $12/month and you join on the 10th of a 30-day month, you use 20 days. Your charge would be $12 × 20 ÷ 30 = $8, instead of the full $12.
Add more seats whenever you need them.
If your team grows, you can buy additional seats from Billing & Payment. Additional seats are charged for the applicable remaining time in your current billing period and then follow your main renewal date.
Add or remove optional features as needed.
Advance users can purchase available add-ons such as Payroll, CRM, and Tasks when they need them. Add-ons are billed separately from the base plan.
Reducing seats takes effect at your next billing date.
If you permanently reduce your seats, the seats remain active until the next billing date and are then removed automatically. Employee data and activity history remain.
If a payment fails, your team stays connected.
Your access continues for 30 days while the payment is retried, giving you time to fix the payment without interrupting your team's work.
Want to understand seats in more detail?
Read: How Seats Work in Office-X →
Mark them inactive, remove their seat, and give that seat to someone else. Their historical records stay intact, including attendance, leave, payslips, performance records, and requests they created or approved. They're signed out when their browser next loads a page. You pay for your current seats, not everyone who has ever worked for you.
Absolutely! Office-X supports both salaried and hourly employees, and you can even manage a mix of both types within the same workspace.
Salary Employees: Pay is calculated based on their monthly or yearly salary. The system automatically determines hourly rates if needed for overtime or partial-month calculations.
Hourly Employees: The platform pulls total worked hours from attendance. You can also manually adjust hours if required. Base pay, overtime, and bonuses are calculated automatically.
Need more help?
Visit the Office-X Help Center →
Yes! Office-X allows you to use your own email system for all notifications and communications.
SMTP Integration: Simply configure your SMTP settings under Settings → SMTP, and the platform will send automated emails through your preferred email account.
Custom Sender Info: You can set the sender name, email address, and reply-to address to match your company branding.
Email Templates: Customize your automated messages—like leave approvals, support tickets, payroll notifications, or welcome emails—so they look professional and consistent.
Testing: Send test emails to ensure everything is working perfectly before going live.
Result: Maintain professional, branded, and reliable communication without relying on default system emails.
Want to come back? You can reactivate your subscription and your existing data will still be there. You won't need to import or rebuild anything. You'll simply need to choose your seats again and assign them to your team. After 180 days, the account is deactivated, so you'll need to contact us if you want to restore it.
Have a question, feedback, or need help? We respond within one business day.
Office-X brings your people, payroll, clients, and daily operations together in one secure workspace.